Contact
Email reaches the people who build RetuVPN. Our staff will never ask for your account code; you only ever enter it in the app or on our account deletion page.
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Support
The apps, subscriptions, charges and refunds
Reply within 2 business days; Premium within 1
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Privacy
Data requests. To delete your account, use the deletion page
Acknowledged within 2 business days, resolved within 30 days
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Abuse
Traffic from one of our IP addresses
Reply within 1 business day. What to include
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Security
Vulnerabilities in our apps or servers
Acknowledged within 2 business days. Our policy
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Legal
Requests from authorities, and our terms
Reply within 5 business days
If RetuVPN won't connect
Tell us:
- the kind of network: home broadband, a mobile carrier (and which country), an office, a campus or a hotel;
- your device and the app version, from Settings, then About;
- what the app showed when it failed.
The network matters most.
Company
Verolant LLC
8 The Green, Ste B, Dover, DE 19901
{{PHONE}}
For help with the app, email support. It's faster than calling.
EU representative: {{EU_REP_NAME}}, {{EU_REP_ADDRESS}}, [email protected]
UK representative: {{UK_REP_NAME}}, {{UK_REP_ADDRESS}}, [email protected]